As of 16 November 2026, South Metropolitan TAFE will issue new qualifications through My eQuals, a secure digital credentials platform that allows students to access their official academic documents online (e.g. Certificate, Diploma, Statement of Attainment, or Statement of Academic Record) and share them directly with employers, education providers and other organisations.
What is My eQuals?
My eQuals is a secure online platform used by education providers to issue official academic documents electronically.
With My eQuals, students can:
- access their qualifications and academic transcripts online once they have been issued
- securely share them with employers, education providers and other organisations
- control who can access shared documents
- allow recipients to verify that qualifications are authentic.
My eQuals documents are official academic records, giving students a convenient way to access and share their achievements when needed.
Information for students
What do I need to do?
1. Check your personal email address
Make sure the personal email address you have provided to South Metropolitan TAFE is current and accessible. Your personal email can be updated in the Student Portal(opens in a new tab) .
Your email address will be used to notify you when your qualification is available and is important for accessing your My eQuals account.
Do not use an email address you will lose access to when you finish your studies or change jobs. Do not use a shared email address that multiple people can access.
2. Look out for your email from My eQuals
Once your qualification has been issued, you will receive an email with instructions for accessing the documents.
If you are new to My eQuals, follow the instructions in the email to register and create your account. If you already have a My eQuals account, make sure you use the email address associated with your account.
3. Access your documents
Follow the link in your notification email to access your documents in My eQuals.
We recommend accessing your documents soon after they are issued so you can confirm you have received them successfully.
Frequently asked questions (FAQs)
Yes, you will receive a digital document accessible through My eQuals via email, and a paper copy will be posted via standard mail.
If you completed training from 2019 onwards, you may be able to obtain a digital copy of your academic record through My eQuals.
Most records of training completed before 2019 are not available through My eQuals and can only be provided as paper-based reissues. A printing fee may apply.
If you have provided South Metropolitan TAFE with the same personal email address that you used for your existing My eQuals account, your new documents will be accessible through the same account.
If you provided a different personal email address when you enrolled, your My eQuals documents will be issued to that email address instead. If you have not yet completed your training, your personal email can be updated in the Student Portal(opens in a new tab) to ensure your documents are issued to the correct account.
If you end up with more than one My eQuals account, you can merge them by following the instructions on the My eQuals website(opens in a new tab) .
My eQuals makes it easy to share your official academic documents quickly and securely.
Your My eQuals documents are pre-verified, helping employers and education institutions verify your qualifications and process applications faster.
The My eQuals website provides simple Instructions for sharing documents(opens in a new tab) through the platform.
If your My eQuals documents were issued to an incorrect or inaccessible email address, please contact the South Metropolitan TAFE Certification Team for assistance using the Academic record request form.
If information on your document is incorrect, such as your name, units or results, contact the South Metropolitan TAFE Certification team using the Academic record request form..
My eQuals cannot change the information contained in an official academic document.
Information for employers, recruiters and verification agencies
Verifying qualifications with My eQuals
My eQuals provides a fast, secure way to verify academic documents issued by South Metropolitan TAFE.
Digital documents shared through My eQuals are authentic, certified and tamper-evident, allowing you to verify them online without needing to contact South Metropolitan TAFE.
To verify a student or graduate’s qualification, ask them to share their My eQuals document with you. They can send you a secure link that allows you to view and verify the credential online.
For more information, visit the FAQs for employers, recruiters and verification agencies page on the My eQuals webiste.