Activate your Microsoft 365 account to log into any SM TAFE online systems e.g. Microsoft 365, Student Hub, Blackboard and MyEnrolment (Student Portal).
Your login details will be provided up to 48 hours after your enrolment is finalised. You will receive an email that includes your:
- SM TAFE Student ID Number
- SM TAFE Student Email
- SM TAFE default password.
Logging in for the first time
Off campus - On your computer, open an internet browser and go to https://www.microsoft365.com/ and login with your Student Email and your default password. You will be prompted to change your password.
On campus - Login to a campus computer with your Student ID Number and your default password. You will be prompted to change your password.
Password Requirements
Your new password:
- must be a minimum of 14 characters.
- can be any combination of letters, numbers or symbols.
- must not include any part of your name or date of birth, or the word password.
- must not be a password you have already used.
Tip – use words or a phrase you are going to remember.
Example – mypasswordcanbejustalongstringofwords
Your new password will now apply to all SM TAFE systems e.g. Microsoft 365, Student Hub, Blackboard, and MyEnrolment (Student Portal).
Your password will expire every 180 days. To change your password, go to the Microsoft Online Password Reset page. Ensure your new password meets all SM TAFE’s password specifications.
Important: Whilst you may be able to change your password to one that is less than 14 characters in length. The result is that you will not be able to log into any SM TAFE online systems. Therefore, please ensure your new password meets all SM TAFE’s password specifications.
Once you have changed your password, you will be prompted to set up Multi-Factor Authentication (MFA). This adds a layer of security against unauthorised access, reducing the risk of or your SM TAFE account being compromised or hacked.
Multi-Factor Authentication (MFA) Using Microsoft Authenticator
You now need to set up your Multi-Factor Authentication (MFA) using the Microsoft Authenticator App on your smartphone.
Before you start
- We recommend using a computer/laptop and smartphone to setup MFA.
- Make sure the computer/laptop has internet access.
- Make sure the smartphone has a good battery life/charge.
- Make sure the smartphone has a good wi-fi signal.
- Download the Microsoft Authenticator App for iOS Apple and Android to your smartphone. This app is free.
- In your smartphone settings, allow the Microsoft Authenticator App to send you notifications.
- In your smartphone settings, ensure you have the Do not disturb setting switched off.
MFA Set Up Instructions
- Download and follow these written instructions to set up MFA.
- Watch this video and follow the instructions to set up MFA.
- See below for MFA-related FAQ’s.
Once set up, MFA will require you to verify your identity when accessing your SM TAFE account off campus.
Help with your SM TAFE (Microsoft 365) password and/or MFA
- Lecturers can reset your password and/or MFA. Please have your Student ID Number handy.
- You can visit a Campus Library (Monday to Friday, 8:00am to 4:00pm) or Customer Service Centre (Monday to Friday, 8:00am to 4:30pm) for in-person help or to reset your password and/or MFA. Please have your Student ID Number handy.
- You can call 1800 001 001 for help or to request your password and/or MFA is reset. Please have your Student ID Number handy.
Access to your SM TAFE (Microsoft 365) Student Account
- You have access to various Microsoft 365 programs including Word, Excel and PowerPoint, which can be used via a web browser or downloaded on up to five devices, and 1TB of data storage in OneDrive.
- Access to your Microsoft 365 Student account will be disabled and deleted 84 days after you complete your course. If you withdraw from your course your access will cease immediately.
- You are strongly encouraged to copy any data or documents you need to an alternate storage facility/device prior to access being removed. It is not possible for data to be restored after these times.
As a student you are welcome to use our free Wi-Fi on campus using your own device, or take advantage of computers that are available for use in our libraries during opening hours.
Please take note of our terms and conditions of use for our computer systems and other ICT policies.
To access the free Wi-Fi on all campuses use the login details below:
- Select the network GUEST
- Enter the password FireSnake25
Frequently asked questions about the GUEST WiFi network
I have connected to GUEST, but I cannot browse the Internet?
Make sure your device is not connected to any VPN application. Check your DNS settings and make sure they are set to Automatic.
Which wireless standard does the GUEST network support?
Wi-Fi 5 and Wi-Fi 6 are supported. For the technically inclined: 802.11n and 802.11ac on both 2.4 and 5ghz radios.
I entered the wireless password, but my device does not connect?
Make sure your device supports WPA2 AES (CCMP) encryption. The GUEST network does not support legacy WPA or TKIP encryption. More information about Wi-Fi security protocols and how to find out what protocol your device is using, visit the MakeUseOf website(opens in a new tab) .
Common connection issues
User's device as a VPN client running
Please check if you are running a VPN "always on" client. If so, you will need to disable it before connecting to the GUEST wireless network. This includes mobile devices such as Andriod or iOS-based phones - disable all VPN clients of VPN-like applications.
The user's device has custom DNS servers set
Please change your DNS servers to automatic. This means they are provided to the device from the GUEST wireless network. ICT does not support custom DNS servers and the GUEST network will block unauthorised DNS connections.
Please ensure the Wi-Fi regulatory domain of your device
The Australian and New Zealand regulatory domain is "Z". If your device is purchased from overseas it may not be compatible with region Z. You will need to check that if you have trouble connecting. We have noticed that devices manufactured by Oppo have had this problem previously when connecting to the GUEST wireless network.
Minimum technology requirements for online tools
Check that your computer meets the minimum system requirements.
- To access our Student Hub you will need a PC or Mac with internet connection and a supported browser(opens in a new tab) , such as up-to-date versions of Chrome, Safari. Firefox or Edge.
- iPads and Chromebooks are not compatible with Blackboard software.
- For certain Blackboard functions (e.g. participating in a lecture using Collaborate), you may require speakers and a microphone. Your computer may have these built in, or you can use a headset.
- There are mobile apps for Blackboard and Collaborate, however, participating online can be difficult via the app, so we suggest that you use a recommended web browser. You can use a range of hardware (e.g. phone, tablet or computer) as long as the browser requirements are met.
If you don't have access to a computer that meets the minimum requirements, there are computers available for students to use at any of our campus libraries.