SIT50422 Diploma of Hospitality Management
Work as a manager in hospitality
Advance your career and gain job-ready skills to lead a team as functions manager, restaurant manager or front office manager.
Build a future in the exciting world of hospitality and learn in real-world training restaurants at SM TAFE that provide hands-on experience to prepare students directly for industry.
This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the low fee training.
This course is a VET Student Loan eligible course. A VET Student Loan creates a debt that must be repaid to the Commonwealth and is only available to students who are eligible.
To find out if you are eligible or to see the list of eligible courses visit our Student Loans page.
Overview
Where Bentley
When Semester 2, 2024 | Semester 1, 2025
How On Campus
Do you have a passion for people, paired with the drive to become a highly skilled specialist in the vibrant and dynamic field of hospitality?
This nationally recognised qualification will equip you with a skillset that could take you around the globe.
Be guided from our team of expert lecturers who are industry professionals, as you learn to lead hospitality services. At the heart of hospitality is the people, and you'll gain management skills which will help you inspire your team, make decisions and solve problems, and build knowledge of how to enhance a customer experience.
You'll also be equipped with strong hospitality technical skills and be trained in a diverse range of areas from processing reservations, to food and beverage preparation, to general bar and restaurant service.
The hospitality, tourism and events industries are the world's largest employers and this course will give you a supervisory qualification to work in settings such as restaurants, cafes, nightclubs, pubs and in gaming, or at hotels in front-of-house areas including concierge and back-of-house areas such as housekeeping.
Study in specialised facilities
Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community.
- lead a diverse team
- financial management
- regulatory compliance
- rostering
- stock purchasing and control
- providing quality customer service
- managing workplace conflict
- workplace health and safety
In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.
- be able to multi-task
- be customer focused, enthusiastic and energetic
- have good attention to detail
- be positive and able to work under pressure
- be reliable and flexible and have a strong work ethic
Select your preferred campus and apply
Semester 1, 2025
Details
Units and fees
Semester 1, 2025
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITXCCS015 Enhance customer service experiences | $97.20 | $28.80 | $26.25 |
| SITXCOM010 Manage conflict | $32.40 | $9.60 | $26.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$32.40 | $9.60 | $30.50 |
|
|
$48.60 | $14.40 | $60.25 |
|
|
$64.80 | $19.20 | $88.25 |
|
|
$226.80 | $67.20 | $170.75 |
|
|
$32.40 | $9.60 | $86.00 |
|
|
$24.30 | $7.20 | $26.25 |
|
|
$32.40 | $9.60 | $26.25 |
|
|
$56.70 | $16.80 | $26.25 |
|
|
$24.30 | $7.20 | $26.25 |
Semester 1, 2025 fee
| Tuition fee | Resource fee | Total fee* | |
|---|---|---|---|
| General | $672.30 | $593.25 | $1,265.55 |
| Concession | $199.20 | $593.25 | $792.45 |
Semester 2, 2025
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITXFIN009 Manage finances within a budget | $48.60 | $14.40 | $25.75 |
| SITXHRM008 Roster staff | $81.00 | $24.00 | $26.25 |
| SITXHRM009 Lead and manage people | $97.20 | $28.80 | $26.25 |
| SITXMGT004 Monitor work operations | $64.80 | $19.20 | $26.25 |
| SITXWHS007 Implement and monitor work health and safety practices | $48.60 | $14.40 | $26.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$64.80 | $19.20 | $26.25 |
|
|
$64.80 | $19.20 | $72.75 |
|
|
$56.70 | $16.80 | $61.25 |
|
|
$243.00 | $72.00 | $70.50 |
Semester 2, 2025 fee
| Tuition fee | Resource fee | Total fee* | |
|---|---|---|---|
| General | $769.50 | $361.50 | $1,131.00 |
| Concession | $228.00 | $361.50 | $589.50 |
Semester 1, 2026
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITXCCS016 Develop and manage quality customer service practices | $97.20 | $28.80 | $36.50 |
| SITXFIN010 Prepare and monitor budgets | $81.00 | $24.00 | $36.50 |
| SITXGLC002 Identify and manage legal risks and comply with law | $113.40 | $33.60 | $36.50 |
| SITXMGT005 Establish and conduct business relationships | $97.20 | $28.80 | $36.50 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$48.60 | $14.40 | $16.25 |
|
|
$81.00 | $24.00 | $28.50 |
|
|
$40.50 | $12.00 | $36.50 |
|
|
$48.60 | $14.40 | $36.50 |
Semester 1, 2026 fee
| Tuition fee | Resource fee | Total fee* | |
|---|---|---|---|
| General | $607.50 | $263.75 | $871.25 |
| Concession | $180.00 | $263.75 | $443.75 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Semester 2, 2024
Details
Units and fees
Semester 2, 2024
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITXCCS015 Enhance customer service experiences | $97.20 | $28.80 | $26.25 |
| SITXCOM010 Manage conflict | $32.40 | $9.60 | $26.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$32.40 | $9.60 | $30.50 |
|
|
$48.60 | $14.40 | $60.25 |
|
|
$64.80 | $19.20 | $88.25 |
|
|
$226.80 | $67.20 | $170.75 |
|
|
$32.40 | $9.60 | $86.00 |
|
|
$24.30 | $7.20 | $26.25 |
|
|
$32.40 | $9.60 | $26.25 |
|
|
$56.70 | $16.80 | $26.25 |
|
|
$24.30 | $7.20 | $26.25 |
Semester 2, 2024 fee
| Tuition fee | Resource fee | Total fee* | |
|---|---|---|---|
| General | $672.30 | $593.25 | $1,265.55 |
| Concession | $199.20 | $593.25 | $792.45 |
Semester 1, 2025
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITXFIN009 Manage finances within a budget | $48.60 | $14.40 | $25.75 |
| SITXHRM008 Roster staff | $81.00 | $24.00 | $26.25 |
| SITXHRM009 Lead and manage people | $97.20 | $28.80 | $26.25 |
| SITXMGT004 Monitor work operations | $64.80 | $19.20 | $26.25 |
| SITXWHS007 Implement and monitor work health and safety practices | $48.60 | $14.40 | $26.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$64.80 | $19.20 | $26.25 |
|
|
$64.80 | $19.20 | $72.75 |
|
|
$56.70 | $16.80 | $61.25 |
|
|
$243.00 | $72.00 | $70.50 |
Semester 1, 2025 fee
| Tuition fee | Resource fee | Total fee* | |
|---|---|---|---|
| General | $769.50 | $361.50 | $1,131.00 |
| Concession | $228.00 | $361.50 | $589.50 |
Semester 2, 2025
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITXCCS016 Develop and manage quality customer service practices | $97.20 | $28.80 | $36.50 |
| SITXFIN010 Prepare and monitor budgets | $81.00 | $24.00 | $36.50 |
| SITXGLC002 Identify and manage legal risks and comply with law | $113.40 | $33.60 | $36.50 |
| SITXMGT005 Establish and conduct business relationships | $97.20 | $28.80 | $36.50 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$48.60 | $14.40 | $16.25 |
|
|
$81.00 | $24.00 | $28.50 |
|
|
$40.50 | $12.00 | $36.50 |
|
|
$48.60 | $14.40 | $36.50 |
Semester 2, 2025 fee
| Tuition fee | Resource fee | Total fee* | |
|---|---|---|---|
| General | $607.50 | $263.75 | $871.25 |
| Concession | $180.00 | $263.75 | $443.75 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.