Business Ready Skill Set
Open the door to a career in business
Set yourself up with essential skills for any office or workplace.
Students receive the skills and knowledge to complete office administration and clerical and reception work.

This course is fee free* for residents of Western Australia. Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the fee free training.
This skill set is part of the Skills Ready program. Other skill sets can be found on our courses page, using the Refine course results>Study mode filters.
Overview
Where Armadale | Murdoch | Thornlie | Rockingham
When Semester 2, 2025 | Semester 1, 2026
How On Campus
Unlock your potential for a career in business.
Equip yourself with the fundamental skills needed to thrive in any office or workplace environment with the Business Ready Skill Set. This course is designed to introduce business software applications, providing service to a customer, managing your time, plus contributing to health and safety, paving the way for a career in business.
This free skill set offers practical training in essential areas, enabling you to provide customer service, manage daily work tasks efficiently, produce high-quality professional documents using modern business technology, and collaborate effectively with colleagues in a professional office setting.
Delivered one day each week on campus, this course is the ideal stepping stone for those looking to enter or advance in administrative and clerical roles.
The Business Ready Skill Set is perfect for anyone looking to launch or advance a career in office administration, clerical work, or reception roles, whether you are new to the workforce, seeking a career change, or aiming to boost your employability.
Designed for learners of all backgrounds, it offers practical training in a supportive environment, making it an ideal stepping stone to diverse office-based roles or further business qualifications.
This course is only delivered on campus.
- Attendance is required 1 day a week from 8.30am to 2.15pm for 20 weeks.
- Classes will commence the week of 2 February and will end the week of 22 June.
As an indication for Semester 1 2026, the following delivery is planned:
- Armadale Campus – Tuesday
- Murdoch Campus – Tuesday or Friday
- Rockingham Campus – Monday
- Thornlie Campus - Friday
Please note that timetables are subject to change.
By completing the Business Ready Skill Set, you will develop a robust set of transferable skills to boost your employability and performance in any workplace. You will learn to:
- Deliver exceptional customer service
- Creating professional digital documents
- Organising and managing daily work tasks
- Effectively utilising business technology
- Promoting workplace health and safety
This skill set also fosters key soft skills, such as effective communication, teamwork, and problem-solving, which are highly valued by employers across various industries.
Whether you are starting your career or seeking to enhance your existing skills, this course provides the tools to succeed in diverse office-based roles.
Select your preferred campus and apply
Semester 1, 2026
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Semester 2, 2025
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.