Business Ready Skill Set
Open the door to a career in business
Set yourself up with essential skills for any office or workplace.
Students receive the skills and knowledge to complete office administration and clerical and reception work.
This course is fee free* for residents of Western Australia. Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs(opens in a new tab) for more information.
*Please note that eligibility requirements apply to some of the fee free training.
This skill set is part of the Skills Ready program. Other skill sets can be found on our courses page, using the Refine course results>Study mode filters.
Overview
Where Armadale | Murdoch | Rockingham | Thornlie
When Semester 2, 2026 | Semester 1, 2027
How On Campus
Step confidently into the world of business with the AE378 Business Ready Skill Set - your launchpad to a modern workplace career.
Whether your goal is to step into administration, reception, or clerical work, or simply strengthen your employability across industries, this skill set provides a strong, practical foundation to get you there.
Delivered on campus one day per week, the course is flexible and accessible, making it ideal for those starting out, returning to the workforce, or looking to pivot into a business-focused role.
You will gain hands-on experience using a variety of business software (incl. Microsoft Office), delivering quality customer service, organising your workload, using workplace communication tools and digital systems commonly used in modern workplaces as well as contributing to a safe and professional work environment.
You'll develop the confidence to create polished business documents, manage day-to-day tasks efficiently, and communicate effectively within a team - skills that translate directly into the workplace.
This course is only delivered on campus.
- Attendance is required 1 day a week from 8.30am to 2.15pm for 20 weeks/1 Semester.
- Classes will commence the week commencing February 1 and will end week commencing June 21st
As an indication for Semester 1, 2027, the following delivery is planned:
- Armadale campus – Tuesday
- Murdoch campus – Tuesday or Friday (students must choose at enrolment)
- Rockingham campus – Monday
- Thornlie campus - Monday
Please note that timetables are subject to change.
By completing the AE378 Business Ready Skill Set, you will build a strong suite of practical, transferable skills designed to enhance your confidence, employability, and effectiveness in a modern workplace. You will learn to:
- Create a variety of professional digital documents (using Microsoft Word and Excel)
- Communicate effectively in a business environment as well as prepare clear and professional workplace emails (using Microsoft Outlook)
- Use a range of common business technologies to support daily operations (incl. Microsoft Word, Excel and Outlook)
- Communicate professionally and provide quality customer service
- Organise tasks, priorities and deadlines effectively
- Contribute to a safe and healthy workplace
Throughout the course, you will also strengthen essential soft skills such as communication, teamwork, adaptability, and problem-solving—capabilities highly valued by employers across all industries.
Whether you are entering the workforce, changing careers, or looking to build on your existing skills, this skill set provides a practical foundation for success in a wide range of office and administrative roles.
Select your preferred campus and apply
Semester 1, 2027
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Semester 2, 2026
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
| Concession | $0.00 | $0.00 | $0.00 |
Units and fees
Core
| National ID Unit title | General | Concession | Resource |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.