BSB30120 Certificate III in Business (Medical Administration)
Interested in working in a medical practice as an administrator?
Students receive the essential skills suitable for a medical administration support role.
This course covers office administration and basic medical software and terminology.
Overview
Where Mandurah | Murdoch | Rockingham
When Semester 2, 2025 | Semester 1, 2025 | Semester 1, 2026
How On Campus
When you complete the Certificate III in Business (Medical Administration) you'll have skills that may be suitable for a medical administration support role.
With industry and government forecasting a growing demand for medical receptionists and clerks in coming years, you could be ready for recruiting.
This course is available part time with selected units timetabled for delivery in each semester.
As an indication for Semester 2, 2025, the 13 units listed below are available for enrolment. Each unit runs for 20 weeks unless otherwise specified and is a half day on the days listed, with the exception of the Medical Simulated Business Cluster. A cluster requires enrolment into all the units in the cluster.
* This unit runs in weeks 1-10 in term 3, semester 2 2025 - Monday 21 July to Friday 26 September
** This unit runs in weeks 11-20 in term 4, semester 2 2025 - Monday 6 October to Friday12 December
Murdoch campus
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Thursday afternoons |
| BSBTEC301 | Design and produce business documents | Thursday mornings |
| BSBMED301 BSBMED302 BSBMED303 BSBMED304 |
Interpret and apply medical terminology appropriately Prepare and process medical accounts Maintain patient records Assist in controlling stocks and supplies |
These MED units requires prior completion of the units above. Monday, all day - from 8.30 am to 2.15 pm |
| BSBPEF201 BSBSUS211 BSBTWK301 BSBXCM301 BSBPEF301 |
Support personal wellbeing in the workplace Participate in sustainable work practices Use inclusive work practices Engage in workplace communication Organise personal work priorities |
Medical Simulated Business - Tuesday afternoons from 12pm to 4pm -Clustered |
| BSBWHS311* | Assist with maintaining workplace safety | Tuesday mornings |
| BSBCRT311** | Apply critical thinking skills in a team environment | Tuesday mornings |
Mandurah campus
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Tuesday afternoons |
| BSBTEC301 | Design and produce business documents | Tuesday mornings |
| BSBMED301* BSBMED302* BSBMED303** BSBMED304** |
Interpret and apply medical terminology appropriately Prepare and process medical accounts Maintain patient records Assist in controlling stocks and supplies |
These MED units require the above two units to be completed first. Friday, all day - from 8.30 am to 2.00 pm |
| BSBPEF201 BSBSUS211 BSBTWK301 BSBXCM301 BSBPEF301 |
Support personal wellbeing in the workplace Participate in sustainable work practices Use inclusive work practices Engage in workplace communication Organise personal work priorities |
Medical Simulated Business - Tuesday afternoons 12.00 - 4.00 pm - clustered |
| BSBWHS311* | Assist with maintaining workplace safety | Tuesday mornings |
| BSBCRT311** | Apply critical thinking skills in a team environment | Tuesday mornings |
Please note timetables are subject to change.
To find out more about how our unit timetables can be used to suit your work and lifestyle, please use the Get Help form at the end of the page to start a discussion with the training area.
- Communication and interpersonal skills
- Organisational and time management skills
- Workplace organisation, wellness and safety
- Workplace health and safety
- Designing spreadsheets, creating electronic presentations, business and digital text documents
- Foundation financial processes in specialised industry software
- Medical terminology
- Prepare and process medical accounts
- Maintenance of patient records
- Stock monitoring, security and control processes
- Privacy and confidentiality guidelines within a medical environment
In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.
- Established technology skills
- Use mathematical equations using simple formulas
- Established written and oral communication skills
- Time management skills and the ability to recognise and work to deadlines
- Ability to present identified, analysed and researched information to relevant stakeholders
- Ability to participate in verbal exchanges
- The ability to use questioning and active listening to confirm understanding
- Foundation collaboration skills to participate in team meetings and presentations
- Problem-solving skills
- Established teamwork skills and the ability to work independently
- Active participation by attending a Medical Simulated Business learning and assessment environment
This course would also be suitable for:
- Anyone working in the medical industry who would like a nationally recognised qualification
- Anyone seeking an entry-level position in the medical/healthcare industry
- school levers
Select your preferred campus and apply
Semester 1, 2026
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Semester 1, 2025
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Semester 2, 2025
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBCRT311 Apply critical thinking skills in a team environment | $219.60 | $66.15 | $22.00 |
| BSBPEF201 Support personal wellbeing in the workplace | $219.60 | $66.15 | $22.00 |
| BSBSUS211 Participate in sustainable work practices | $146.40 | $44.10 | $22.00 |
| BSBTWK301 Use inclusive work practices | $170.80 | $51.45 | $22.00 |
| BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $22.00 |
| BSBXCM301 Engage in workplace communication | $170.80 | $51.45 | $9.25 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$195.20 | $58.80 | $34.25 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$195.20 | $58.80 | $16.50 |
|
|
$97.60 | $29.40 | $8.25 |
|
|
$146.40 | $44.10 | $22.00 |
|
|
$341.60 | $102.90 | $38.75 |
|
|
$146.40 | $44.10 | $33.25 |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.